Dilshod Karimov
CRM for teams that cannot afford lost follow-ups
Make every customer operation traceable.
From first message to SLA proof and analytics — without losing context.
12 items · $84k
Madina R.
8 items · $56k
Aziza T.
Bekzod A.
5 items · $42k
Kamron S.
Nodira K.
3 items · $31k
Timur Y.
Malika J.
One inbox
Bring every customer request into a single queue.
Clear ownership
Route, assign, and track the next action.
Visible performance
Connect daily activity to funnel and SLA signals.
Platform modules
One system for the daily work of every revenue and operations role.
Operating model
Built for traceable CRM work, not scattered activity logs.
Every inbound message, call, assignment, deal update, and dashboard metric can be traced back to a governed event path.
Inbound control
Unified event envelope, idempotency, signature checks, replay protection, trace IDs, retries, and DLQ visibility.
Revenue source of truth
Deals own revenue state while requests stay as ingress records, keeping reporting and workflow decisions consistent.
Operational analytics
Fast dashboards are designed around fact tables and materialized reads instead of heavy live aggregation paths.
Governance
Permissions, licensing, audit, and rollout gates are part of the product surface.
Sensitive actions are checked by backend permissions and license gates, while feature flags, parity checks, SLO gates, and rollback plans keep releases controlled.
RBAC and ABAC
Role, permission, and license enforcement for CRM actions.
Audit trail
Structured records for messages, calls, settings, and admin changes.
SLO tracking
Webhook ack, assignment latency, dashboard p95, queue depth, DLQ growth.
Independent deploys
Runtime CRM, frontend, and control plane stay separately deployable.

Plan a CRM rollout around real operational constraints.
Align sales, call center, integrations, analytics, security, and deployment gates before the platform reaches production traffic.