Sales pipeline
34%
Lead to deal conversion across hot sources
Enterprise customer operations platform
Mijozly CRM unifies sales, communications, analytics, and governance.
A production-ready CRM workspace for managers, operators, executives, and administrators handling leads, deals, calls, chats, tasks, licensing, and reporting from one operational system.
Live operations
Sales command center
Healthy
Omnichannel inbox
2.8m
Median assignment latency from inbound event
Call center
96.4%
Answered SLA for priority queues
Executive analytics
12
Live KPI groups for operators and managers
Funnel health
TodayNew leads1,284
Qualified796
Negotiation311
Won$218k
Customer timeline
09:18Instagram lead matched to existing contact
09:20Assignment policy routed conversation to operator queue
09:26Call completed and attached to deal timeline
09:31Manager KPI updated from sales fact stream
Platform modules
One system for the daily work of every revenue and operations role.
Leads, contacts, companies, deals, tasks, meetings, reminders
Telegram, Instagram, telephony, chat, email, and notification history
Timeline-first customer workspace with calls, messages, tasks, and AI events
Role based access, license gates, audit trails, and feature flags
Sales funnel, channel, source, SLA, workload, and conversion analytics
Production deploy kit with migrations, smoke tests, rollback, and monitoring
Operating model
Built for traceable CRM work, not scattered activity logs.
Every inbound message, call, assignment, deal update, and dashboard metric can be traced back to a governed event path.
Inbound control
Unified event envelope, idempotency, signature checks, replay protection, trace IDs, retries, and DLQ visibility.
Revenue source of truth
Deals own revenue state while requests stay as ingress records, keeping reporting and workflow decisions consistent.
Operational analytics
Fast dashboards are designed around fact tables and materialized reads instead of heavy live aggregation paths.
Governance
Permissions, licensing, audit, and rollout gates are part of the product surface.
Sensitive actions are checked by backend permissions and license gates, while feature flags, parity checks, SLO gates, and rollback plans keep releases controlled.
RBAC and ABAC
Role, permission, and license enforcement for CRM actions.
Audit trail
Structured records for messages, calls, settings, and admin changes.
SLO tracking
Webhook ack, assignment latency, dashboard p95, queue depth, DLQ growth.
Independent deploys
Runtime CRM, frontend, and control plane stay separately deployable.
Plan a CRM rollout around real operational constraints.
Align sales, call center, integrations, analytics, security, and deployment gates before the platform reaches production traffic.